Here at NK Active we see patients from all the UK and around the world and understand you can’t always get to the clinic. Using technology we are able to offer you quality healthcare from the comfort of your home, work or hotel room.
How can a video consultation help you?
Using video consultation we can deliver quality, accessible care, quickly. We can help provide:
- Diagnosis and bespoke treatment programme
- Bespoke Rehabilitation programmes
- Insoles provisions
- Exercise advice
- Taping advice
- Footwear advice
- Referral for X-ray, Ultrasound and MRI scans
- Referral to other health care professionals
- A full report of your problem and treatment programme
- Provide rehabilitation equipment
- Remote management, helping to you on track whilst on the go and save time on travel.
The only thing we cant do is our 3D gait analysis, Shockwave therapy and custom orthoses. We can post rehab equipment, orthoses and tape to you.
If you want to book an online appointment, just click below and select the Virtual initial or follow up appointment.
What are the available appointments?
The appointments can be booked online or over the phone and will run at the same time as normal clinic times.
If you need to still come and see us on a face to face appointment we can still see you in the clinic.
Costs
We understand telehealth and offering video consultations is a new idea, we all have to react to the COVID-19 outbreak. To help everyone we are offering appointments with our Clinical Director, Nick Knight at a discounted rate for a short period of time. With initial appointment discounted to £70 (from £145) and follow up £60 (From £90)
Using health insurance
Most healthcare insurance companies will cover video consultations. Please check with your provider beforehand.
What are people saying?
GB age grouped tri-athlete Chris Harris, was suffering from a plantar plate injury and was unable to get to the clinic as was at university in Cardiff, we are able to help offer diagnosis and management remotely, with orthoses and footwear advice along with a bespoke rehabilitation programme to help get Chris back running.
FAQ
How can I book?
This can be done online or via calling us. If booking online make sure you select the virtual appointment, just click below and select the Virtual initial or follow up appointment. Don’t worry if you don’t we can change it for you.
What appointment times are there?
We will be running the normal clinic appointment times, It will be run like a normal clinic, just virtually.
What happens if I need to come to the clinic?
That’s fine if after the initial virtual appointment, we decide we need to see your clinic, we can arrange this. Don’t worry you will not be charged double, all you would pay is the difference between the virtual and physical appointment, so you will never pay more than it would cost to see us in the clinic.
How long are the appointments?
All appointments are 30min
Do I still get my appointment letter?
Of course, you do, everything is the same as the face to face appointment, just conducted virtually, so you will get the appointment letter, any links to videos. Any rehab equipment, orthoses can be posted to you.
What do I do if I need to cancel?
No worries, just let us, please give us 24 hours notice, to avoid any cancellation fees. All the virtual appointments are non-refundable